Friday 21 September 2007

Not exactly 100% sustainable

This week the 100% Design exhibition is on in London, and this year is themed around sustainability. It's an interesting show for anyone involved in interiors or the built environment, and there is clearly an emphasis on sustainability in some of the exhibits and seminars.

However, what's worrying is the amount of companies making unsubstantiated claims about their environmental credentials. We asked almost every exhibitor we visited whether their products were environmentally friendly or sustainable. All but one answered yes and gave us what was in most cases a fairly plausible sounding justification. Its concerning because for the majority of people who are not actively engaged in issues of sustainability, it would be extremely hard to distinguish between the genuine and more dubious claims. In the long run this could severely damage consumer trust in environmentally friendly product claims.

Its also making life harder for those companies offering genuine environmental benefits to stand out and attract the customers attention. Long gone are the days of simply stating that products are green or eco-friendly. Producers of environmentally friendly products are going to need to become much more sophisticated in the way they communicate their story to the customer if they are to achieve the competitive advantage that they deserve.

This blog is supported by Scamper - The pioneers in Sustainable Brand Strategy

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